FAQ
Questions worth asking before you hire us.
Straight answers on cost, timeline, data handling, and what happens if things don't go to plan. If something's missing, ask us directly.
What does a project typically cost?
Most scoped automation or integration projects fall between $10,000 and $50,000, depending on how many systems are involved and how much of the workflow needs custom logic. A narrow first project, like automating one intake or scheduling workflow, tends to sit toward the lower end. Larger builds, like a custom application or a multi-system integration, run higher. We scope every engagement to a specific number before work begins, not an open-ended hourly estimate.
How long does a project take?
A single, well-defined workflow (for example, lead intake or appointment scheduling) typically takes three to six weeks from kickoff to launch. Larger builds, like a custom application or several connected workflows, usually run two to four months. Timeline depends more on how many existing systems we need to integrate with than on the AI component itself.
What happens if it doesn't work the way we needed?
We scope every engagement around a specific, testable outcome before any work starts, so both sides agree on what "working" means up front. If something we build doesn't hold up against that scope, we fix it. We don't consider an engagement finished until the workflow does what we agreed it would do, and we test against real edge cases before anything touches live work, not just the happy path.
What happens after launch? Is there ongoing support?
Every build includes a defined support window immediately after launch, since that's when real usage surfaces the edge cases a demo never hits. After that, most clients move to a lightweight maintenance arrangement so the system gets updated as your data, tools, and processes change. If you'd rather take it in-house, that works too. We document what we build specifically so it's maintainable by someone other than us.
How do you handle our data and security?
We only request access to the specific systems and data a workflow actually needs, not blanket access to everything. Integrations are built with error handling and logging so activity is traceable. We don't sell or share client data, and we design each system's access controls around the sensitivity of what it's touching. For healthcare and dental engagements specifically, see the compliance details on those industry pages.
Why should we work with a solo-led firm instead of a bigger agency?
Because there's no handoff to a junior team once the contract is signed. Every engagement is scoped and built with direct, senior software engineering involvement, the kind of technical judgment larger agencies usually reserve for their most expensive tier. You're also not paying for account managers or a sales layer between you and the person doing the work.
We don't see client case studies on this site. Why not?
Because we don't have any yet, and we'd rather say that plainly than fabricate them. What you'll find instead is a detailed worked example that shows exactly how we approach a real workflow, end to end, in the same depth we'd use to scope actual client work. As real engagements are completed, they'll replace that placeholder using the same format.
Still have questions?
Ask us directly, no obligation. We'll answer honestly, including when we're not the right fit.